Creating a MAP-App Account: If your organization has not yet setup a MAP-App account and would like to request one, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Only housing counselors or legal services providers who charge no fees may submit applications to MAP. MAP applications must be submitted via a MAP-App account.
How does MAP work?
MAP loans can be used to:
Who Qualifies for MAP?
How Can I Apply?
A housing counselor or legal services provider will submit an application to MAP on behalf of an eligible homeowner. Working with Sustainable Neighborhoods LLC, the counselor or legal services provider:
- Determines whether the homeowner qualifies;
- Decides how much to borrow in order to keep the homeowner in his/her home;
- Prepares the MAP application;
- Negotiates with the lender/servicer to develop a plan to modify or satisfy the mortgage or pay-off arrears and resume regular mortgage payments; and
- Assists the homeowner in closing the MAP loan.
Funds awarded through MAP are paid directly to the mortgage lender/servicer.
There are no monthly principal or interest payments on MAP loans. There are no application fees, no credit report fees, no processing fees, and no property appraisal fees associated with a MAP loan.
The MAP loan is repaid when the homeowner re-finances, sells, or otherwise transfers the home. If the homeowner remains in the home without refinancing, the MAP loan is due at the end of the first or second mortgage term, whichever is longer. In some cases, MAP loans may be forgivable; specific terms can be found in the MAP mortgage. For more detailed information on loan terms, contact MAP.
You can find more information available for download here:
- Pay a required down payment on mortgage modifications outside of the Making Home Affordable program;
- Pay off mortgage arrears;
- Pay off or pay down second mortgages;
- Pay down a portion of principal.
Applicants must be residents of New York City.
Only owner-occupied 1-4 family houses and condominiums are eligible for MAP assistance. Co-ops and buildings with more than 4 units are not eligible for MAP assistance.
Applicants for MAP must have an annual household income at or below 165% of Area Median Income (AMI).
| Family Size | Maximum Household Income |
| 1 | $99,250 |
| 2 | $113,400 |
| 3 | $127,600 |
| 4 | $141,750 |
| 5 | $153,100 |
| 6 | $164,450 |
To receive MAP funds, applicants must have a final (post MAP and/or modification) housing debt-to-income ratio of no more than 40% of gross monthly income (front-end). For this calculation, housing costs include payments of mortgage principal and interest, property taxes, and insurance. In addition, applicants must have a final (post MAP and/or modification) total (back-end) debt-to income ratio of no more than 55% of gross monthly income.
Use the MAP-App! Click the "Login" button at the top of this page to access the MAP-App and login with your organization's username and password. Once you have logged in, you can create a new application or check the status of old applications.
When you submit a new application you will need to send the MAP Required Documents to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You can download the MAP Authorization Form separately or find it in the Required Documents checklist. A signed copy of the Authorization Form is required even if your client meets with MAP staff during office hours to submit his or her application
The MAP Client Worksheet is a paper version of our online application that homeowners should fill out before you apply online. It is intended to save you time. The MAP Client Worksheet helps your client help you by providing you with all of the information you need to submit a MAP application. The packet also contains a MAP flyer with program basics, the authorization form, and the required documents checklist.
Contact Information for Sustainable Neighborhoods, LLC:
Sustainable Neighborhoods, LLC
c/o The Center for New York City Neighborhoods
74 Trinity Place, Suite 1400
New York, NY 10006
Phone: 646-786-0888
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Facebook: facebook.com/MAPNYC
Twitter: @MAP_NYC