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[NHNLA] Basic client Management Using HCO Webinar
December 7, 2017 @ 12:00 pm - 2:00 pm
The NHN Learning Alliance (NHNLA) is currently registering counselors for the User’s Guide to Home Counselor Online (HCO) Webinar. It is a live on-line training that can be taken directly from your office. The training will take place on December 7th, 2017 – 12:00 PM-2:00 PM EST. Upon confirming your registration, you will receive the log-in information for the webinar portal and downloadable materials for the course.
Priced at $150.00 you get:
2 hours of instruction
Downloadable manual to guide counseling topic
HUD requirement integration for each topic
Basic Client Management Using Home Counselor Online
Struggling with HCO? This webinar is designed for housing counselors with limited knowledge of Fannie Mae’s Home Counselor Online. Counselors will learn each step of client management in HCO from intake to reporting and closing a file via visual screenshots. A detailed manual will be provided outlining the minimum data entry required to avoid alerts and step-by-step instructions.
Course will include detailed instructions about:
Client intake and follow-up
Closing a file
Group education registration and attendance
Avoiding errors on your 9902 and NFMC reports